Ticket Intelligence Suite

Ticket Intelligence

A complete ticketing intelligence suite for tracking sales, attributing revenue, and managing provider integrations.

Sales Reporting

• Manual sales updates with cumulative and movement figures
• CSV, Excel, and PDF import with column mapping templates
• Deterministic PDF extraction for Sydney Opera House Tessitura reports (12-column fixed positional mapping)
• Webhook integration for real-time sales updates from providers
• Duplicate detection with secure fingerprinting
• Full transaction-level breakdown with fees, discounts, and net revenue

Attribution

• UTM parameter capture at point of purchase
• Meta (fbc, fbp) and Google Ads (gclid, gbraid, wbraid) click ID tracking
• TikTok click ID (ttclid) capture
• Campaign matching with confidence scoring (confirmed, probable, estimated, unattributed)
• Tracking link integration with Ontix short URLs

Provider Management

• Global ticketing provider registry with partnership and release status tracking
• Organisation-level ticketing connections (reusable across tours)
• Provider event mappings with sync frequency controls
• TryBooking adapter (production-locked)
• Polling and webhook sync history with full audit logs
• Platform ticketing admin permissions for granular access control